Shipping policy

Shipping & Delivery Policy

Last Updated: September 25, 2026

At Qadar, we work to ensure that your order is properly packaged and shipped to the address provided at checkout. Please review the following shipping terms before placing your order.

Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order. Qadar is not responsible for orders that are delayed, lost, returned, or delivered to the wrong location due to an incorrect or incomplete address provided by the customer.

Lost, Missing, or Stolen Packages

Once an order has been shipped, delivery is handled by the selected shipping carrier. Qadar is not responsible for packages that are lost, stolen, misplaced, or otherwise missing after the carrier has accepted the package.

If the carrier’s tracking information shows that a package was delivered, but you cannot locate it, please first check with household members, neighbors, building management, mailrooms, or other areas where the carrier may have left the package.

Customers are responsible for contacting the shipping carrier regarding packages that are delayed, missing, or marked as delivered but cannot be located. Qadar may provide reasonable assistance with the carrier or tracking information when possible, but we cannot guarantee a replacement or refund for a package that has been confirmed as delivered.

Incorrect Shipping Address

If an order is returned to Qadar because an incorrect or incomplete shipping address was provided by the customer, the customer may be responsible for any additional shipping costs required to resend the order.

If the customer does not wish to have the order reshipped, any refund may be reduced by applicable shipping costs and other expenses incurred by Qadar, to the extent permitted by applicable law.

Shipping Delays

Estimated delivery dates are provided by the shipping carrier and are not guaranteed. Qadar is not responsible for delays caused by the carrier, weather, holidays, customs, natural disasters, or other circumstances outside of our control.

A shipping delay does not automatically qualify an order for a refund or replacement.

Damaged Packages

If your package arrives visibly damaged, please take clear photographs of the package and the product before using or installing the decal and contact Qadar as soon as possible.

We may request photographs, tracking information, or other information to evaluate the situation and determine whether the issue qualifies for a replacement or other resolution.

Customer Responsibility

By placing an order with Qadar, you acknowledge that you are responsible for providing an accurate shipping address and for promptly reporting shipping issues to the appropriate carrier and to Qadar.

Qadar will make reasonable efforts to assist customers with shipping-related issues, but responsibility for the package transfers to the shipping carrier once the order has been accepted for shipment, subject to applicable law and any rights that cannot legally be excluded.

For questions regarding a shipment, please contact Qadar with your order number and tracking information.